Thursday, October 6, 2011



Reference: CD009
Level of experience: Degree
Area of interest: Customer Development
Location: Various in Kenya
Company: Unilever K Ltd
Country: Kenya
Salary: N/A

Purpose of job
Develop and execute with our customers a customer strategy and customer business plan. Is responsible
for the achievement of turnover and the P&L of his/her customers for the categories as well as for the
implementation and the optimization of the category strategies within the customer.

Main Accountabilities
Customer Strategy and Business Plan
• Develops the customer strategic business plan for his/her respective categories.
• Works out a joint customer business plan for his/her respective categories.
• Works in close collaboration with the Category Managers for the category input, and with
customer marketing for the banner/channel plan.
• Develops optimal integrated promotion plan (including selling the plan to the customer) and
manage promo investments.
• Manages customer promo investment for his customer.
• Manage the customer P&L for his/her respective categories.
• Provide clear objectives and deliverables for the field team.
• Deliver the agreed plan, follow-up achievement of counterparts set in the agreement.
• Closes the deal with the Customer by negotiating the trade terms, trade funding and counterparts
according to the UL strategy on his/her categories.
• Manages overall levels of Customer Investments for his category.
• Monitors Customer Performance by tracking customer contribution and market share for major
Plays active ambassador role
• Acts as active ambassador of Unilever at the customer and of the customer at Unilever.
• Participates actively to the account managers meetings, looking at the best solution for the
business even if not in line for his/her customer.
Key Requirements;
• A relevant degree.
• Minimum 2 to 3 years relevant Account Management/Field Sales experience is a must.
• Two years of Marketing, Customer Marketing or Trade Category Management is an advantage.
• Excellent Negotiation skills.
• Excellent Customer Service skills
Valid until: 09 Oct 2011

Employment type/status: Permanent-Full Time
Relocation assistance: No
To apply, please copy the link below as your web address:

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