Are you looking for an employer who promotes individual excellence, supports teamwork and nurtures a high performance culture?
KCA University is a dynamic private business university committed to quality service and ethical practices that is seeking to recruit
competent, dynamic and business oriented professionals to fill the following positions in the newly created Consultancy & Executive
Training division.
EXECUTIVE MANAGER – REF. KCAU/ICAD/EM-004
JOB TITLE: Executive Manager
DIVISION/DEPARTMENT: Consultancy and Executive Training
JOB REPORTS TO: Vice Chancellor
JOB TITLES REPORTING TO POSITION: Business Development Managers, Program Administrator
JOB PURPOSE
To provide management and leadership to KCA University Consulting and Executive Training team and nurture a business like
culture to attain increasing sales revenue and profitable returns.
Key Responsibilities
• Managing and supervising business development, particularly effective coverage of market segments, growth of revenue and
focus on customer service excellence by the team.
• Spearheading the business development strategy for building brand identity, diversifying the product portfolio, increasing
market share and revenue growth.
• Instilling discipline and facilitating the team to deliver targets on key performance indicators including sales volume and
value to the business.
• Coordinating budget preparation for KCA Consulting & Executive Training operations and vetting expenditure to minimize
variance.
• Assessing performance of staff to establish improvement areas and organizing training and coaching of the team for enhanced
customer service, protection of KCA Consulting and Executive Training brand and business sustainability.
• Organizing regular business forums with customers to gain understanding of emerging needs and as a way of nurturing close
business relations with the clientele.
• Improving corporate image through business relationship programmes, field trips and participating in sectoral and national
forums dealing with business agenda.
• Proactively exploring and coordinating strategic partnerships with organizations and institutions including KCAU to enhance
best practice and quality of programmes.
• Preparing organizational performance reports to facilitate decision-making.
• Implementing policies and harmonizing operating procedures for operational efficiency and control.
• Ensuring prudent financial management for operational sustainability.
• Monitoring and steering KCA University Consulting and Executive Training to become a strategic business unit running both
consulting and capacity building programmes.
Key Skills
• Strong business management and strategic planning skills
• Entrepreneurial skills with high level of business understanding
• Leadership and influencing skills
• Organizational skills
• People management and Mentorship skills
• Exceptional communication skills
• Excellent negotiation skills
• Familiarity with MS Office packages, Excel and PowerPoint
Experience
• Over 15 years relevant experience with at least 3 years at senior management levels in consultancy, business development,
marketing and training
Personal attributes
• Team-player
• Endearing personality with emotional intelligence to govern without bias
• Exemplary character respected by colleagues,
• High performer with strategic orientation
• Proven track record of consistent, high performance in consultancy and proposal writing
• Not more than 40 years old
Qualifications
• MBA or business related post graduate qualification
• Critical understanding of business relationship management
BUSINESS DEVELOPMENT MANAGER – REF. KCAU/ICAD/BDM-005
JOB TITLE: Business Development Manager
DIVISION/DEPARTMENT: Business Development
JOB REPORTS TO: Executive Manager
JOB PURPOSE
To develop and implement sales and marketing strategies to improve market presence of KCA Consulting & Executive Training for
increasing revenue, higher business returns and profitability.
Key Responsibilities
• Development of marketing plans and strategies for increasing market share and profits.
• Business prospecting and training needs assessment to establish market needs and create a niche for implementing plans to
grow revenue and value
• Planning/setting of performance deliverables
• Preparing strategies for effective sector coverage with prudent management of operational budgets.
• Organizing regular business forums with customers to gain understanding of emerging needs as a way of nurturing close
business relations with the clientele in assigned sector.
• Participating in sectoral and national forums dealing with business agenda for business prospecting.
• Developing training programs and preparing technical/financial bids for consultancy work
• Designing, implementing and administering capacity development programs and consultancies
• Undertaking specific research to collect and analyze data on market conditions, client preferences, competitive activity and
changes in the industry that may affect business for decision making.
• Conducting customer satisfaction surveys for evaluating client perception and satisfaction index for improvement on service
delivery standards.
Key Skills
• Strong business management and strategic planning
• Exceptional communication skills
• Customer care
• Proposal Writing skills
• Excellent negotiation skills
• Familiarity with MS Office packages, Excel and PowerPoint
Experience
• 5 years relevant experience in business development, marketing especially in services, training
Personal attributes
• Proven track record of consistent, high performance in marketing and communications, with strong leadership qualities
• Not more than 40 years old
Qualifications
• A degree in commerce, sales and marketing (or a relevant business field)
• Professional qualification in marketing
PROGRAM ADMINISTRATOR – REF. KCAU/ICAD/PA-007
JOB TITLE: Program Administrator
DIVISION/DEPARTMENT: Consulting & Executive Training
JOB REPORTS TO: Executive Manager
JOB PURPOSE
To facilitate effective delivery of programmes and client satisfaction
Key Responsibilities
• Preparation of operations plan to source for key talent to drive programmes
• Developing and implementing a Supplier Partnership Process for procuring faculty to deliver programmes and training
venues, leading negotiations for the competitive service terms and contracts and, nurturing strategic relationships for effective
contractual performance.
• Organizing meetings, training programmes and conferences and accurately recording proceedings of various deliberations.
• Maintaining effective communication channels with KCAU, other institutions and service providers to stabilize availability of
critical inputs for the smooth running of programmes.
• Analysis of general and financial reports, letters, memos and other correspondence and preparing appropriate responses.
• Responding to telephone inquiries, giving information to callers and routing calls to appropriate officials and also placing
outgoing calls.
• Receiving official visitors and walk-in customers, ascertaining the nature of business and providing necessary in
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KCA University is a dynamic private business university committed to quality service and ethical practices that is seeking to recruit
competent, dynamic and business oriented professionals to fill the following positions in the newly created Consultancy & Executive
Training division.
EXECUTIVE MANAGER – REF. KCAU/ICAD/EM-004
JOB TITLE: Executive Manager
DIVISION/DEPARTMENT: Consultancy and Executive Training
JOB REPORTS TO: Vice Chancellor
JOB TITLES REPORTING TO POSITION: Business Development Managers, Program Administrator
JOB PURPOSE
To provide management and leadership to KCA University Consulting and Executive Training team and nurture a business like
culture to attain increasing sales revenue and profitable returns.
Key Responsibilities
• Managing and supervising business development, particularly effective coverage of market segments, growth of revenue and
focus on customer service excellence by the team.
• Spearheading the business development strategy for building brand identity, diversifying the product portfolio, increasing
market share and revenue growth.
• Instilling discipline and facilitating the team to deliver targets on key performance indicators including sales volume and
value to the business.
• Coordinating budget preparation for KCA Consulting & Executive Training operations and vetting expenditure to minimize
variance.
• Assessing performance of staff to establish improvement areas and organizing training and coaching of the team for enhanced
customer service, protection of KCA Consulting and Executive Training brand and business sustainability.
• Organizing regular business forums with customers to gain understanding of emerging needs and as a way of nurturing close
business relations with the clientele.
• Improving corporate image through business relationship programmes, field trips and participating in sectoral and national
forums dealing with business agenda.
• Proactively exploring and coordinating strategic partnerships with organizations and institutions including KCAU to enhance
best practice and quality of programmes.
• Preparing organizational performance reports to facilitate decision-making.
• Implementing policies and harmonizing operating procedures for operational efficiency and control.
• Ensuring prudent financial management for operational sustainability.
• Monitoring and steering KCA University Consulting and Executive Training to become a strategic business unit running both
consulting and capacity building programmes.
Key Skills
• Strong business management and strategic planning skills
• Entrepreneurial skills with high level of business understanding
• Leadership and influencing skills
• Organizational skills
• People management and Mentorship skills
• Exceptional communication skills
• Excellent negotiation skills
• Familiarity with MS Office packages, Excel and PowerPoint
Experience
• Over 15 years relevant experience with at least 3 years at senior management levels in consultancy, business development,
marketing and training
Personal attributes
• Team-player
• Endearing personality with emotional intelligence to govern without bias
• Exemplary character respected by colleagues,
• High performer with strategic orientation
• Proven track record of consistent, high performance in consultancy and proposal writing
• Not more than 40 years old
Qualifications
• MBA or business related post graduate qualification
• Critical understanding of business relationship management
BUSINESS DEVELOPMENT MANAGER – REF. KCAU/ICAD/BDM-005
JOB TITLE: Business Development Manager
DIVISION/DEPARTMENT: Business Development
JOB REPORTS TO: Executive Manager
JOB PURPOSE
To develop and implement sales and marketing strategies to improve market presence of KCA Consulting & Executive Training for
increasing revenue, higher business returns and profitability.
Key Responsibilities
• Development of marketing plans and strategies for increasing market share and profits.
• Business prospecting and training needs assessment to establish market needs and create a niche for implementing plans to
grow revenue and value
• Planning/setting of performance deliverables
• Preparing strategies for effective sector coverage with prudent management of operational budgets.
• Organizing regular business forums with customers to gain understanding of emerging needs as a way of nurturing close
business relations with the clientele in assigned sector.
• Participating in sectoral and national forums dealing with business agenda for business prospecting.
• Developing training programs and preparing technical/financial bids for consultancy work
• Designing, implementing and administering capacity development programs and consultancies
• Undertaking specific research to collect and analyze data on market conditions, client preferences, competitive activity and
changes in the industry that may affect business for decision making.
• Conducting customer satisfaction surveys for evaluating client perception and satisfaction index for improvement on service
delivery standards.
Key Skills
• Strong business management and strategic planning
• Exceptional communication skills
• Customer care
• Proposal Writing skills
• Excellent negotiation skills
• Familiarity with MS Office packages, Excel and PowerPoint
Experience
• 5 years relevant experience in business development, marketing especially in services, training
Personal attributes
• Proven track record of consistent, high performance in marketing and communications, with strong leadership qualities
• Not more than 40 years old
Qualifications
• A degree in commerce, sales and marketing (or a relevant business field)
• Professional qualification in marketing
PROGRAM ADMINISTRATOR – REF. KCAU/ICAD/PA-007
JOB TITLE: Program Administrator
DIVISION/DEPARTMENT: Consulting & Executive Training
JOB REPORTS TO: Executive Manager
JOB PURPOSE
To facilitate effective delivery of programmes and client satisfaction
Key Responsibilities
• Preparation of operations plan to source for key talent to drive programmes
• Developing and implementing a Supplier Partnership Process for procuring faculty to deliver programmes and training
venues, leading negotiations for the competitive service terms and contracts and, nurturing strategic relationships for effective
contractual performance.
• Organizing meetings, training programmes and conferences and accurately recording proceedings of various deliberations.
• Maintaining effective communication channels with KCAU, other institutions and service providers to stabilize availability of
critical inputs for the smooth running of programmes.
• Analysis of general and financial reports, letters, memos and other correspondence and preparing appropriate responses.
• Responding to telephone inquiries, giving information to callers and routing calls to appropriate officials and also placing
outgoing calls.
• Receiving official visitors and walk-in customers, ascertaining the nature of business and providing necessary in
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