We are pleased to announce the following vacancy in the VAS Technical Department within the Technical
Division. In keeping with our current business needs, we are looking for a person who meets the criteria
indicated below:
MESSAGING ENGINEER
REF: TECHNICAL_ME_JUNE-2011
Reporting to the Senior Manager Messaging, the holder of the position will responsible for the Value
Added Services offered to Safaricom subscribers. The main responsibilities will include; Change
Management, System Maintenance, System Faulting and process improvement.
Key Responsibilities
• Ensure the messaging service systems continuously perform within or exceed KPI, ensure ability
of the network to support specific forms of traffic, and to support end user experience SLAs;
• Participate in the implementation of new Projects and/or service enhancements;
• Resolve faults on all equipments deployed for messaging services and escalate to supplier if
required to and follow through until resolution;
Minimum requirements
• Degree in Telecoms engineering/electrical & electronics engineering/IT;
• 2years experience in telecommunication environment with Messaging (voice and data)
equipments.
• CCNA certification;
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical, problem solving skills;
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Division. In keeping with our current business needs, we are looking for a person who meets the criteria
indicated below:
MESSAGING ENGINEER
REF: TECHNICAL_ME_JUNE-2011
Reporting to the Senior Manager Messaging, the holder of the position will responsible for the Value
Added Services offered to Safaricom subscribers. The main responsibilities will include; Change
Management, System Maintenance, System Faulting and process improvement.
Key Responsibilities
• Ensure the messaging service systems continuously perform within or exceed KPI, ensure ability
of the network to support specific forms of traffic, and to support end user experience SLAs;
• Participate in the implementation of new Projects and/or service enhancements;
• Resolve faults on all equipments deployed for messaging services and escalate to supplier if
required to and follow through until resolution;
Minimum requirements
• Degree in Telecoms engineering/electrical & electronics engineering/IT;
• 2years experience in telecommunication environment with Messaging (voice and data)
equipments.
• CCNA certification;
• Must be able to work without supervision and meet tight deadlines/schedules;
• Analytical, problem solving skills;
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